FAQ
Frequently Ask Question
Photoshop Action
  1. Inside Photoshop, go to the ‘Window’ menu and select ‘Brush Presets’. A window will now appear to the right hand side.
  2. Inside the Brush Presets window, click on the top right hand corner icon to reveal the drop down menu. From here select ‘Load Brushes’. Select the Brush which came with the download.
  3. The Brush will now appear in the Brush panel.

Tutorial Video: Import Brush To Photoshop

  1. Inside Photoshop, go to the ‘Edit’ menu and select ‘Presets > Presets Manager‘. a window will now appear.
  2. Inside the Presets window, click on the drop down menu and select ‘Patterns’. From here select ‘Load Patterns…’. Select the Pattern which came with the download.
  3. The Patterns will now appear in the Brush panel.

Tutorial Video: Import Pattern To Photoshop

  1. Inside Photoshop, go to the ‘Window’ menu and select ‘Actions’. A window will now appear to the right hand side.
  2. Inside the Actions window, click on the top right hand corner icon to reveal the drop down menu. From here select ‘Load Actions’. Select the action which came with the download.
  3. The action will now appear in the actions panel.
  1. Make sure you are using the English version of Photoshop. Each action has been created to work only with the English version of Photoshop. How to change language version you can watch HERE. When you will finished your work, then you can to return to your native language.
  2. Use the RGB Mode and 8 Bits color. To check these settings, go to Image > Mode and check the ‘RGB color‘ and ‘8 Bits/Channel‘.
  3. Use a image with resolution 72px/inch or more and in range from 2000-4500 px. If you are using a photo with less than 1000px, the action will not function correctly. To fix this, go to Image > Image Size and increase the resolution value.
  4. Set the Opacity of the brush to 100%. Select the ‘Brush Tool‘ and move the opacity slider to 100%.
  5. Check if you install all necessary files (Action file, brushes and patterns. It depends of each action.)
  6. Before you play the action be sure that you have set your main image as default layer with name Background and lock. How convert your layer into default layer you can find in this FAQ.
  7. Please, don`t ignore help file. Follow the instruction that described in the ‘HELP.txt‘, ‘HELP FILE.txt‘ or ‘Instruction.pdf‘ file. Also inside you will find a link on the video tutorial.
  1. All actions work only when your image is set as background with lock. There are few ways how you can do it:
    If you open image and you have a name ‘layer 0’. Select layer and go to ‘Layer > New > Background from layer‘.
  2. Select your layer and click right button of your mouse. There will be a layer properties, click ‘Flatten image’ menu. That`s all.

This error occurs when Photoshop cannot find enough visible pixels to make a selection. This can happen in a few situations listed below.

  1. If the action requires brushes for it to work, please ensure your brush opacity is set to 100% before playing the action.
  2. You have brushed over your photo with a very faint brush. Please use a brush with 100% opacity when brushing onto your ‘brush’ layer.
  3. You have only brushed a very small area or very thin lines. Most of our actions use the area within the area that you brush to create effects out of – so it is important you create a large enough brushed area to avoid Photoshop running into selection errors.
  4. In some rare cases, the resolution of your document might be set to something very small like 20dpi. Ensure your document is set to 72dpi or greater before playing the action.

This error is most commonly caused by incorrectly setup Photoshop files.
Please ensure you have watched the video tutorial to see if you have set up your file correctly.
Below are the solutions to this error:

  1. Check if you give correct names to your layers (For example ‘aj‘, ‘aj2‘ or ‘brush‘, always give the name without commas).
  2. Make sure you are using the English version of Photoshop.
  3. Make sure you have loaded the brushes into your brushes panel before playing the action. If there are brushes included in the action download ( ‘.abr‘ file ), then it must be loaded before playing the action or you get this error.
  4. Check the ‘Add copy to Copied Layers and Groups‘:
    Click on menu icon at the right on ‘Layers box‘ panel and go to ‘Panel Option‘, and then check the ‘Add “copy” to Copied Layers and Groups‘. You can see the video tutorial on this link, ‘Add copy to Copied Layers and Groups': https://youtu.be/jmJgzgF0ZGI
  5. If you have done everything above and are still getting errors across mutiple photos, please reset your preference files.
    To do that, hold down Alt + Ctrl + Shift keys (Mac: Command + Option + Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file. Delete it and then run the action again.
    If you are using Photoshop CC, you can reset your preference files by going to the menu ‘Edit > Preferences > General‘ and then selecting ‘Reset Preferences on Quit‘

The common cause for errors in actions are corrupted Photoshop preference files.
This can cause an action to throw unusual errors that prevent the action from completing. Most of the time you don’t even know they are affected.
This is generally the case if you have not run a Photoshop action before, in a very long time or have upgraded to a newer version of Photoshop.

Reset your preferences by going to the menu ‘Edit > Preferences > General‘ and then selecting ‘Reset Preferences on Quit‘.

Send us a few screenshots of your problem. The better if you will show to us your Layer panel and where action is stopped.
If all else fails, please send to us your PSD file setup so we can investigate.
Fill the form below and describe your problems.

 

Photo Template

You can see how to edit photo templates in the image below
Or for more details, you can see the video tutorial: How to Edit Photoshop Templates

Video Tutorials

Watch

Click Here

Consult with us the problem you are facing

Fill in the form below and also include a screenshot (required)
and a file (if any) that refers to the problem you are having.

Click or drag a file to this area to upload.